Privacy Policy

1. Overview

Brotherdale LLC ("Brotherdale," "we," "us") is committed to protecting your privacy. This policy explains what information we collect through the Brotherdale Client Portal, how we use it, and your rights regarding that data.

2. Information We Collect

• Account information: Name, email address, and login credentials.
• Advertising data: Campaign performance metrics, spend data, audience data, and creative assets from connected ad platforms (Meta, Google Ads, TikTok).
• Usage data: Pages visited, features used, and session activity within the Portal.
• Communications: Messages, feedback, and content approvals submitted through the Portal.

3. How We Use Your Information

• Deliver and improve our digital marketing Services.
• Generate analytics reports and campaign insights.
• Process data through AI and automated tools to optimize ad performance.
• Communicate with you about your account, campaigns, and deliverables.
• Comply with legal obligations.

4. AI & Automated Processing

We use artificial intelligence tools to analyze your advertising data and generate insights. This processing is done to improve campaign performance and deliver better results. Your data is not used to train third-party AI models without your explicit consent.

5. Data Sharing

We do not sell your data. We may share data with:

• Ad platforms (Meta, Google, TikTok) as required to manage your campaigns.
• Service providers who help us operate the Portal (hosting, database, analytics) under strict confidentiality agreements.
• Legal authorities if required by law.

6. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and secure session management. No system is 100% secure — if you suspect unauthorized access, contact us immediately.

7. Data Retention

We retain your data for the duration of our engagement and for a reasonable period afterward for legal and accounting purposes. You may request deletion of your account data at any time by contacting us.

8. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, email us at team@brotherdale.com.

9. Cookies

The Portal uses a secure, HTTP-only session cookie to keep you logged in. We do not use advertising or tracking cookies within the Portal.

10. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via the Portal or email. Continued use of the Portal after changes constitutes acceptance.

11. Contact

Privacy questions or requests: team@brotherdale.com

Brotherdale LLC · 1310 Clinton Street, Suite 111 · Nashville, TN 37220